How do I fix Error Getting licence key E_AUTH_BAD_DEVICE

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How do I fix Error Getting licence key E_AUTH_BAD_...

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Nige33856398

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/t5/digital-editions-discussions/how-do-i-fix-error-getting-licence-key-e-auth-bad-device-key/td-p/5186554 Jun 12, 2013 Jun 12, 2013

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I'm using ADE 2 on Windows 7. I downloaded and used one book onto my Nook a few months ago,. Just purchased some more books and can't download them as when ascm is opened I get "Unable do download - Error getting license. License server communication problem. E_AUTH_BAD_DEVICE_KEY_OR_PKCS12."

The authorise computer option is greyed out on the help menu as well. Also the book I had downloaded now has says "license key is damaged".

I do have internet access and have tried this several times. I've got no firewall software blocking anything. Any ideas what I should do so I can actually use what I've brought!?

Thanks in advance,

Nigel

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